Legal · Last updated: May 26, 2026
Privacy policy
Susana Mateo takes great care of the privacy of those who trust her team to learn about the projects she represents — including the residential project ABYA Cap Cana. This policy explains what data we collect, how we use it, and the rights you have over it. It is drafted in compliance with Regulation (EU) 2016/679 (GDPR) and Spanish data-protection law (LOPDGDD).
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01
Data controller
Controller: Susana Mateo, in her professional activity representing real-estate projects — in particular, the residential project ABYA Cap Cana.
For any matter related to the processing of your data, you may contact Susana Mateo at +34 618 23 22 21.
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02
Data we collect
Only what you voluntarily provide through the form:
- Full name
- Email and phone
- Layout of interest and approximate budget
- Expected purchase timeframe
- Free message (optional)
Automatically, we also record strictly necessary technical information: your IP address, browser and, if you arrive through a campaign, the utm parameters that identify it.
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03
Purpose
We process your data for one purpose only: to respond to your inquiry about the ABYA Cap Cana residential project. Specifically:
- Send you the commercial dossier, floor plans and current pricing.
- Stay in touch throughout your decision-making process.
- Schedule in-person visits or video calls with the team.
- Accompany you, when applicable, through the purchase formalization.
We do not use your data for automated profiling, nor make automated decisions that produce legal effects concerning you.
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04
Legal basis
Processing is based on your explicit consent (the privacy checkbox in the form) and on the legitimate interest in managing the commercial inquiry that you have initiated.
You may withdraw your consent at any time without affecting the lawfulness of prior processing.
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05
Retention period
We will keep your data while the commercial relationship continues. If it does not progress, we will delete it within a maximum of 5 years from the last contact, unless a legal obligation requires longer retention (for example, if a transaction has been formalized, the applicable tax and registry periods).
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06
Recipients
Your data is not shared with third parties, except in cases strictly necessary for the described purposes:
- Legal, tax and notarial advisors involved in a potential purchase.
- Financial institutions, if you request financing information.
- Where there is a legal obligation toward a competent authority.
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07
International transfers
The ABYA residential project is located in Cap Cana, Dominican Republic. Should you proceed with a purchase or vacation-rental operation, part of the processing (escrow, local management, tourism operators) may involve transferring your data to the Dominican Republic.
Such transfers will be carried out only when strictly necessary to execute the contract and always with safeguards equivalent to those required by the GDPR.
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08
Cookies and analytics
This site uses cookies that are strictly necessary for basic operation (session and preferences).
If we enable them, we may also use analytics cookies (Google Analytics) and marketing cookies (Meta Pixel) solely to measure campaign performance. You may disable them at any time from your browser settings or by requesting it from us.
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09
Security
Susana Mateo applies reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. Data is stored on servers located in the European Union, and access is limited to Susana Mateo and, where applicable, to the team collaborating with her on the project's commercialization.
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10
Your rights
At any time you may exercise the following rights over your data:
- Access · know what data we hold about you.
- Rectification · correct inaccurate data.
- Erasure · request that we delete it.
- Objection and restriction of processing.
- Portability · receive your data in a structured format.
- Withdraw consent at any time.
To exercise them, contact us by phone at +34 618 23 22 21.
If you believe your rights have not been properly addressed, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).